Privacy Policy for Moz TCG LTD

Last updated: June 5, 2026

At Moz TCG LTD ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase from our Shopify store, or attend our in-person trading card events.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Moz TCG LTD is the Data Controller.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Information You Provide Directly:

  • Identity Data: Name, surname, and username.

  • Contact Data: Email address, shipping address, billing address, and phone number.

  • Financial Data: Payment card details and transaction history (processed securely via our third-party payment gateways).

  • Event Data: Ticket purchases, vendor applications, and table preferences for our card shows.

  • Communication Data: Information you provide when contacting customer support, subscribing to newsletters, or filling out forms on our site.

Information Collected Automatically:

  • Technical Data: IP address, browser type, operating system, and device type (collected via Shopify and analytics tools).

  • Usage Data: Information about how you navigate our website, view products, and interact with our content.

2. How We Use Your Information

We process your personal data under the following legal bases allowed by UK law:

  • To Fulfill a Contract: Processing and delivering your orders (including tracked shipping for high-value items), managing pre-orders, and issuing event tickets.

  • Legitimate Interests: Improving our Shopify store storefront, fraud prevention, optimizing website performance, and managing business operations.

  • With Your Consent: Sending you marketing emails, YouTube Shorts updates, or newsletter announcements about upcoming card shows (you can opt out at any time).

  • Legal Obligation: Maintaining financial and tax records for HM Revenue & Customs (HMRC).

3. How We Share Your Information

We do not sell your personal data. We only share your data with trusted third-party service providers essential to running our business:

  • E-commerce Platform: Shopify, which hosts our online storefront and securely processes data.

  • Payment Gateways: Secure payment processors (such as Stripe, PayPal, or specialized pre-order/pay-later providers) to handle financial transactions safely.

  • Delivery & Fulfillment: Shipping couriers (such as Royal Mail, DPD, or DHL) to deliver your cards, booster boxes, and graded slabs safely.

  • Marketing & Analytics: Tools like Google Analytics to help us understand website traffic, and email marketing platforms to send newsletters.

  • Professional Advisors & Authorities: Regulators, legal advisors, or law enforcement if required to comply with a legal obligation or prevent fraud.

4. Data Security

We implement strict security measures to protect your personal data. Because we handle high-value collectibles, we ensure all transaction data is encrypted using Secure Sockets Layer (SSL) technology through Shopify. While we do our absolute best to protect your data, no method of transmission over the internet is 100% secure.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. By UK law, we must keep basic information about our customers (including Contact, Identity, and Financial Data) for 6 years after they cease being customers for HMRC tax purposes.

6. Your Legal Rights

Under UK GDPR, you have rights regarding your personal data, including:

  • The right to access the personal data we hold about you.

  • The right to rectification if your data is inaccurate or incomplete.

  • The right to erasure ("the right to be forgotten") under certain conditions.

  • The right to restrict or object to the processing of your data.

  • The right to data portability to move your data to another service.

  • The right to withdraw consent at any time for marketing communications.

To exercise any of these rights, please contact us at the email address provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience, remember your shopping cart items, and analyze site traffic. You can manage your cookie preferences through your web browser settings or our website's cookie banner.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: Mo@moztcg.co.uk
  • Company Registered Name: Moz TCG LTD

  • Registered Address: 203 West Street, Fareham, Hampshire, United Kingdom, PO16 0EN

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).